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CP565 Notice vs ITIN Card: What You Get From the IRS

What Exactly Is a CP565 Notice From the IRS?

The CP565 is a one-page IRS letter that confirms approval of an ITIN application. It includes the applicant's full name, the assigned 9-digit ITIN, the effective date, and an IRS contact number. The letter arrives in a plain envelope mailed to the address listed on Form W-7.

For full anatomy of the notice and what each field means, see the CP565 notice page.

Why Does the IRS Not Send a Plastic ITIN Card Anymore?

The IRS discontinued the plastic ITIN card program in 2013 to reduce confusion. Many ITIN holders were using the card as a general-purpose ID, which it was never designed to be. Replacing the card with a paper notice clarifies that the ITIN is a tax-processing number only and not an identification document.

What Does the CP565 Notice Look Like?

  • Standard 8.5x11 inch letter, printed on plain IRS letterhead.
  • Top right: notice number CP565 and a tax-year reference.
  • Top left: applicant name and mailing address.
  • Body: a single sentence confirming the ITIN, followed by the 9-digit number in 9XX-XX-XXXX format.
  • Footer: instructions for filing tax returns, renewal rules, and IRS contact information.

How Do Banks and Employers Accept the CP565 Without a Card?

U.S. banks accept the CP565 as the authoritative ITIN proof for Customer Identification Program (CIP) requirements. Employers generally accept either the CP565 or a previously filed federal tax return showing the ITIN. The number itself, not a physical card, is what matters.

What Should You Do With Your CP565 Once You Receive It?

  1. Photograph and scan the letter. Store backups in two separate locations (cloud + offline).
  2. File the original with passport, marriage certificate, and other long-life documents.
  3. Record the ITIN in your password manager or financial-records system.
  4. Use the ITIN immediately on the tax return that originally accompanied Form W-7.

What If You Never Received Your CP565 Notice?

If 11 weeks (or 13+ during peak season) have passed without a CP565 in the mail, call the IRS ITIN unit at 1-800-908-9982 from inside the U.S. or +1-267-941-1000 from abroad. The agent can confirm the ITIN over the phone after identity verification and mail a replacement notice if needed.

Frequently Asked Questions About the CP565 Notice

No. The IRS does not issue a plastic ITIN card. The official proof of an ITIN is the CP565 notice — a paper letter that lists the applicant's name, the assigned 9-digit ITIN, and the issue date.

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